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Terms of service

These Terms of Service (these “Terms”) describe the terms and conditions by which you may access and/or use the Visual Studio Code extension, CLI, and any other software application, plugin or extension provided on https://sypha.ai or otherwise by Sypha AI Private Limited (including its successors and assigns, “Sypha AI”, “we”, “our” or “us”) that uses AI models to write, edit and build software (the “Sypha AI Extensions and CLI”), and the website(s), including https://sypha.ai and any successor URL(s), and any and all related software, documentation, and online, mobile-enabled and/or digital services that link to these Terms (collectively, the “Service”). By accessing and/or using the Service, or by clicking a button or checking a box marked “I Agree” (or something similar), you signify that you have read, understood and agree to be bound by these Terms, and you acknowledge that you have read and understood our Privacy Policy.

Last updated 16 March 2026

Please read these Terms carefully to ensure that you understand each provision. Software you install through the Service is also covered by our Software Licence.

How we administer the Service

1.1 Eligibility. This is a contract between you and Sypha AI. You must read and agree to these Terms before using the Service. If you do not agree, you may not use the Service. You may use the Service only if you can form a legally binding contract with us, and only in compliance with these Terms and all applicable laws. Any access to, or use of, the Service by anyone who is a minor (under 13 in most jurisdictions) is strictly prohibited and in violation of these Terms.

1.2 User accounts. You may sign up for an account on the Service (your “User Account”). Your User Account may give you access to certain services and functionalities. You acknowledge that you do not own your User Account, nor do you possess any rights to data stored by us on the servers running the Service.

1.3 Account security. You are solely responsible for the activity that occurs on your User Account. You will keep your account credentials secure and will not share them with anyone else. You will notify us immediately of any breach of security or unauthorised use of your User Account.

Access to the Service

2.1 Licence grant. Subject to your compliance with these Terms, you are hereby granted a non-exclusive, limited, non-transferable and freely revocable right and licence to access and use the Service, solely for your personal use or internal business purposes, strictly as permitted by the features of the Service.

2.2 Restrictions and acceptable use. You will not do, and will not assist, permit or enable any third party to:

  • reverse engineer, disassemble or decompile any part of the Service
  • use the Service to develop competing products or services
  • use any automated means to access the Service in a manner that sends excessive requests
  • use the Service for any illegal activities or to violate any third-party rights
  • transmit spam, viruses or other harmful content through the Service
  • impersonate another person or entity

User content and AI processing

3.1 Ownership of User Content. As between you and Sypha AI, you retain all right, title and interest in every line of code, prompt, response, file or other material you upload to, generate with, or otherwise make available through the Service (“User Content”). If you install the Sypha AI Extensions or CLI and direct all model calls through infrastructure you control, using your own API keys, Sypha AI does not receive or store your input tokens, output tokens or underlying code without your consent.

3.2 Licence you grant to us. You grant to Sypha AI a limited right and licence to use your User Content solely to provide, maintain, troubleshoot and secure the Service; to improve and develop the Service, only with de-identified or aggregated data; and to comply with law, enforce these Terms and protect the Service and its users.

3.3 AI output limitations. You acknowledge that AI suggestions are generated automatically by machine learning technology and may:

  • contain errors or misleading information
  • be similar to suggestions provided to other customers
  • require human review for accuracy
  • not be unique across users

Payment terms (if applicable)

4.1 Free and paid services. Certain aspects of the Service may be provided for free, while others may require payment of fees (“Fees”), such as purchasing usage credits (“Credits”) on a one-time or recurring basis.

4.2 Billing policies.

  • all Fees must be paid in advance
  • payment obligations are non-cancellable once incurred
  • Fees paid are non-refundable except as required by law
  • you are responsible for all applicable taxes

Subscription plans

Subscriptions automatically renew unless cancelled at least 24 hours before renewal. You can cancel through your account settings or by contacting support@sypha.ai.

Third-party services

The Service may enable you to connect with third-party AI providers, such as OpenAI, Anthropic or Google. Your use of third-party services is subject to their respective terms and conditions. We do not control and are not responsible for third-party services.

Intellectual property

6.1 Our property. We (or our licensors) own all rights, title and interest in the Service, including all software, algorithms and intellectual property underlying the Service.

6.2 Your content. You retain ownership of your User Content. We assign to you all of our rights in AI suggestions generated for you.

Privacy

By using the Service, you acknowledge that we may collect, use and disclose your personal information as set forth in our Privacy Policy.

Disclaimers and limitation of liability

8.1 Disclaimers. The Service is provided “as is” and “as available”. We disclaim all warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement.

8.2 Limitation of liability. In no event will we be liable for any indirect, incidental, special, consequential or punitive damages. Our total liability to you will not exceed the amount you paid to us in the six months before the claim or $100, whichever is greater.

8.3 Data storage and backups. We do not guarantee the storage, backup or retention of any code, files or other content you create, upload or process through the Service. You are solely responsible for maintaining copies and backups of your User Content. We disclaim any liability for any loss, corruption or deletion of data, whether accidental or otherwise.

Termination

You may deactivate your account at any time. We may terminate your access to the Service with or without notice. Upon termination, these Terms continue to apply to both parties.

General provisions

10.1 Governing law. These Terms will be governed by the laws of the State of Maharashtra, India, without regard to conflict of law principles.

10.2 Dispute resolution. Any disputes will be resolved through binding arbitration, except for small claims court matters.

10.3 Changes to Terms. We may modify these Terms from time to time. We will provide notice of material changes, and your continued use constitutes acceptance.

Contact

Questions about these Terms: support@sypha.ai

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